Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
The Consequences of Carelessness
The Consequences of Carelessness

Once destroyed, customer trust may never recover

On July 5, 2017, I was on a canal boat in Amsterdam cruising to a dinner meeting when I received a call saying, “We need immediate access to your condo; water is rushing into the street from beneath your front door.” And my heart stopped beating for a moment.

Floods are serious. Even as water gives us life, it can destroy, and quickly.


read more


Forum Jump:

Users browsing this thread: 1 Guest(s)